“I just wanted to thank you. Firstly, for listening but also for helping me put together a clear list of what to do next when my non-profit centre was being pushed out of an in-need community area. I have always turned to your organisation as a sounding board and for advice. You got back to me and followed up with me, I really appreciated your time and effort. My Centre Educators, parents and children thank you.”
Elyse McNamara, Hibiscus Children’s Centre
“You do so much so well. For me it’s about having support when I need it. The director’s manual [now called the Essential Guide] has saved the day so many times, it’s great being able to pull it out and have a starting point. Also, being able to call and chat has also been helpful. And I love those really simple guides. I use them with staff a lot and I’ve recently started using them with students. We always wish we’d organised more cover so we could stay longer at your events!”
Sue, Greenmeadows Preschool
“I decided to do the Advance Diploma in Community Service Management as it focused on centre management & implementing the NQS. My hope was that this course would help me establish & improve the management practices that were part of my everyday routine. I was thrilled that this was what happened over the 18 months that the course took me. Each of the assessment tasks was something I implemented at my service & resulted in a positive change.
In the month that followed my course completion our centre underwent the ratings & assessment. We were very excited to receive an overall rating of EXCEEDING which included the rating of EXCEEDING in NQS 7 Leadership & Management.
I feel that we reached this rating because of the things I had implemented & practices that evolved from my participation in the course. Another valuable part of the course was being able to network with other amazing professionals from all over NSW. It was my honour to share my time during the face-to-face sessions with these women.”