Refresher | Refresher Plus | New Provider

Approved Provider and Governance Program

Recorded learning modules, resource library and tools for new and existing NSW Approved Providers 

Streamline your Approved Provider and Governance training with our online learning and personalised consultancy packages. 

Welcome to CELA’s Approved Provider and Governance Program – expertise and knowledge at your fingertips

Being an Approved Provider comes with significant responsibility, so it’s vital that you understand the National Quality Framework and remain up to date with the law and regulations. Effective governance and leadership underpin the success of individual services and the collective impact on outcomes for children and families.  

CELA's Approved Provider & Governance Program gives new and existing Approved Providers and NSW Education and Care Services a streamlined way to understand their governance and compliance responsibilities and refresh their knowledge.   

Jo Grimmond introduces CELA's Approved Provider & Governance Program

Top 3 reasons to enrol

1. Build knowledge and confidence with the most comprehensive Approved Provider program available

Gain access to four workshops with 25 tutorials, a range of acitivities and quizzes, PLUS our comprehensive knowledge library. Each tutorial is aligned with a range of resources to support you in understanding the National Quality Framework, effective governance, and your role as the Approved Provider. Our knowledge library contains over 100 resources and weblinks which have been categorised based on the topics covered in the course, making it easy for you to find the information you need when you need it.


2. Save time and avoid frustration with our clear and concise self-paced learning program

Know where to start with our unique Knowledge Matrix—it can be used as a training needs analysis to identify the relevant workshops and tutorials that best support the building of knowledge and competency in the role of the Approved Provider. 

3. Benefit from CELA’s expertise, built over 44 years as a peak body for ECEC

We have delivered Approved Provider and governance training to thousands of people and are trusted by government to deliver sector training on this topic. We’ve condensed years of expertise into this streamlined knowledge program. 

Who is the Approved Provider program for?

People at centre-based NSW education and care services, including preschool, long day care and OOSH, who are:​

  • Applying for provider approval​

  • New and existing Approved Providers​

  • Boards and community-based committee members​

  • Directors and PMCs ​

Note: Our program is currently focused on supporting centre-based services. We will launch programs for family day care and state regulated services in 2023. Please choose carefully as we do not offer a refund if you change your mind or find yourself unable to take part - read our Terms & Conditions for further information

As a centre-based service you will gain:

  • An understanding of the National Quality Framework
  • Valuable insights into how quality is assessed and rated under the NQF
  • Clarity around the responsibilities of the Approved Provider under the Education and Care Services National Law and Regulations 
  • An understanding of how Approved Providers can comply with the National Law and Regulations through the development of sound governance and reporting procedures

Need more information?


What does it cost?

We have three different package costs, providing different levels of access and support depending on your needs.


For existing Approved Providers or Directors to refresh their knowledge online
  • Complete access to our Approved Provider and Governance online learning program for 6 months for one person

Members:             $390
Non-members:      $468 


Refresher Plus

For Approved Providers or Directors to extend their committee’s knowledge and gain tailored help from a CELA expert
  • Complete access to our Approved Provider and Governance online learning program for 6 months for up to 6 people 

  • 3 hours of individualised Approved Provider support with one of our Approved Provider experts 

Members:             $980
Non-members:     $1,176 


New Provider

For anyone who is applying to be an Approved Provider and needs extensive support via the portal, consultancy and through a CELA membership
  • Complete access to our Approved Provider and Governance online learning program for 12 months for up to 6 people 

  • 4 hours of individualised Approved Provider support with one of our Approved Provider experts 

  • CELA membership for one year for one service. Contact us for membership pricing of multiple services.

  • A copy of CELA’s comprehensive Starting from Scratch toolkit   

Non-members:     $1,325


Explore the portal

A CELA representative will enrol the participant in the online learning portal after purchase. Once enroled, the participant will receive an email inviting them to log in and change their password (note: the enrolment process will require 24 hours of processing time on weekdays. If the purchase is made on a Friday or over the weekend, the enrolment will be completed on a Monday).

Once you have logged into the portal, you can start your self-paced, online learning. Explore all workshops relevant to your specific needs as an Approved Provider. You can pause your session at any time, log out, and come back to your learning at a time that suits you.




Build your knowledge library

Discover additional program resources and tools in the knowledge library to support skill gaps and build your own Approved Provider knowledge and competence. 

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