Already an Approved Provider or applying to become one?

To operate an early education and care service in NSW you’ll need to apply for provider approval and service approval. This includes: Family Day Care, Long Day Care, Out of School Hours Care and Preschools.

CELA is the go to organisation for all of your Approved Provider needs. We have a range of services, which includes a one-day group training course designed to provide you with the knowledge you need to understand your obligations as an Approved Provider. We also offer consultancy services, providing a more customised approach at a time and location that suits you.

Find out more about becoming an Approved Provider via the NSW Department of Education website.

How can we help?

As the peak body for Australia’s early and middle childhood education sector, we can support you during the provider approval process and beyond with:

Our professional learning, resources and publications are driven by the needs of our members, including centre based & mobile services, long day care, preschool, family day care, OOSH and occasional care. Content is based on sound knowledge of the National Quality Framework (NQF) and designed to be directly applicable to everyday service delivery and management.

Based on extensive sector knowledge, delivered by highly experienced specialists, our range of products and services are designed to meet the operational needs of providers across all service types. Multi-mode delivery enables professional learning to be delivered either face-to-face or by webinar, across Australia. Mentoring and support services can be offered in person, on the phone or by video conference.

See below for more details:


The Law and the Regs for Approved Providers


In these rapidly changing times the role of the Approved Provider is vital to the service.

This 2 hour webinar is for existing Approved Providers to assist you in supporting a strong and viable education and care service.

Know your responsibilities:

  • What are the important things you need to be aware of?
  • Stay connected: What are the recommended sources of information?
  • Communication: How can you support your educators?

The who, what, when and where of staying on top of your Approved Provider responsibilities during the current climate.

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Approved Provider – new providers (one on one session)


This 2 part webinar series will support individual approved providers in understanding and meeting their operational requirements under the National Quality Framework (NQF).

Designed to work with you ‘one on one’, our expert facilitators will guide you through practice based scenarios and build you knowledge of the National Law and Regulations. No matter what your learning needs are this individualised session will support your knowledge and ability to provide strong governance.

You will leave with a better understanding of how to apply the National Law and Regulations in relation to education and service governance.

Participants will receive a copy of CELA’s ‘Starting from Scratch’ resource as well as other relevant resources, links and support.

Sessions are also available by appointment, please call us on 1800 157 818 to find out more

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Approved Provider – experienced providers (one on one session)


This webinar will support individual, experienced and current approved providers to create a further understanding of the operational requirements under the National Quality Framework (NQF).

Designed to work with you ‘one on one’, our expert facilitators will guide you through practice based scenarios and build your current knowledge of the National Law and Regulations.

You will leave with a better understanding of how to apply the National Law and Regulations and better support your team.

Participants will receive a copy of CELA’s ‘Starting from Scratch’ resource as well as other relevant resources, links and support.

*Sessions are also available by appointment, please call us on 1800 157 818 to find out more

find out more

Increase your awareness of your responsibilities as an Approved Provider and book now


Thinking and Learning about Leadership

This Research Monograph brings together the latest work of 20 researchers focusing on early childhood leadership matters in 3 countries. This publication represents a unique approach to enhancing practice, pedagogy and policy in the sector and aims to inform, inspire and influence current thinking and learning about early education leadership.

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Essential Guide to Early Learning Service Management in NSW/Australia

2021 digital revised edition - available to members only

The Essential Guide is widely recognised as an invaluable resource for managing an early education and care service in NSW/Australia. Topics include: Responsibilities of the Director; Service Types, Funding Structures and NQF; NQS and the importance of quality; Budgeting, Resources, Tax, Super, Government Payments, Insurance and Marketing; Staffing, Recruitment, Retention, Performance Management, Professional Development; Laws and Compliance; Planning and Policy – philosophy, policies, strategic plans, QIP; Health and Safety; Tackling Challenges – customer complaints and critical incidents; Action, Advocacy and Activism; Leadership; Acronyms, Sample Forms and Essential Documents.



CELA’s resources are supported by the extensive knowledge of our team of specialists who are available to answer queries relating to resource content, through group or customised training, consultancy, phone and video conference.

As a CELA member you can access a whole range of Simple Guides, Sample Policies and other member-only resources. Our member benefits also include discounts on training, publications and consultancy. Information on membership packages can be found here.

Resource examples


Our wide range of sample policies ensure services meet the NQS. They provide the foundations from which services adapt and customise to meet their own situation. Services are provided with a guide to support the collaborative process of policy development and are able to engage a CELA specialist to provide expert opinion.

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Team Resource Kit

The Team Resource Kit consists of a range of fact sheets, to develop and assist educators in leading discussions and practices within a service. The various provocations are designed to inspire educators to reflect as a group in order to improve and diversify current practices. Topics include: Connecting with Families; Engaging with Your QIP; Establishing Positive Relationships; Goal Setting; Marketing Your Education and Care Service; NQF Reflection Tool; Reflection for Staff Meetings; Running a Staff Meeting; Speaking about Practices; and Time Management. 

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Simple Guide to Being an Approved Provider

This resource simplifies what a Nominated Supervisor needs to know about the National Quality Framework, the Education and Care Service National Law and the Education and Care Services National Regulations. 

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Starting From Scratch Toolkit

This comprehensive compilation of highly informative fact sheets are designed to support the process of starting an education and care service. Each fact sheet identifies key concepts and requirements for consideration and further investigation. Example of the topics included: The Regulatory Environment; NQS; Government Websites; Funding; Building Design and Environmental Requirements; location considerations. 

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Wellbeing Toolkit

This wellbeing toolkit offers directors an introduction to the growing scientific base on psychological wellbeing, namely Positive Psychology. This includes evidence-based strategies on how to best support your wellbeing and that of your staff, as a way to ensure your communities flourish. 

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Marketing Toolkit

This kit is divided into two parts. The first part helps guide you through the information you’ll need to prepare an overarching marketing plan and write the framework. The second part guides through strategies and tactics that put the plan into action. 

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Our membership packages offer vital support to new providers and beyond, with access to resources, publications, events and expert phone support – all at discounted rates.

We’re your voice for advocacy and a vital channel for training and information, delivering up-to-the minute breaking news, updates and analysis on regulations, policies and general running of successful ECE services, plus professional development, consultancy and management support.

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or call us on 1800 157 818


Our CELA early education specialists provide effective support across all service types. Service owners, managers and educators have consistently identified that their skills and practice have been improved by intensive mentoring and phone support.

For more information, contact us 1800 157 818 or

Need specific training on a date and topic that suits you?

Our expert educators will tailor the content to meet the needs of your team. You choose the date, location and topic and we’ll come to you.

Inservice Training

Inservice Training

Our learning and development specialists can create early or middle education inservice training programs on any topic – customised to meet your needs. You choose the date, location and area and we will tailor the content so that it best suits you and your team.

Individual Mentoring

Individual Mentoring

We offer a unique mentoring program that can be completely tailored to your needs and specifications. Based on sound educational practice and specialist expertise, our mentors provide one-on-one and group sessions to support professional progress.

Become a CELA Member

When you’re with CELA, you’re always supported

Our sector specialists are only a phone call or email away. CELA has been supporting early education and care professionals for over 40 years. Don't forget that membership gives you access to over $2,620 worth of benefits for less than $1 per day. 

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